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Manager Bed Assignment (RN, PT, OT, SLP, or MSW required) - Admitting, Full-time in Chicago, IL at Shirley Ryan Abilitylab

Date Posted: 10/15/2018

Job Snapshot

Job Description

General Summary

The Manager, Bed Assignment (Manager) will be responsible for ensuring bed flow through assignment of beds to new patients deemed appropriate for admission both medically and financially for acute inpatient rehabilitation. The Manager will collaborate with inpatient nursing leadership for bed assignment and patient transfers throughout the hospital and will be responsible for adhering to volume and quality targets based upon relevant market data/market intelligence, regulatory/compliance, satisfaction and other benchmark data.  The Manager will assure systems for communication and the integration of people, technology, processes, policies and procedures into practice that will ensure safe, quality patient care, meet regulatory compliance, support and grow positive referral relationships, assure fiscal responsibility and create an ideal “SRAlab Access Experience” for patients/families, referrers and internal stakeholders.  The Manager, Bed Assignment will embody and consistently demonstrate a passion for enabling access to serve more patients who can benefit from SRAlab System of Care.

The Manager will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Manager will demonstrate SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

The Manager, Bed Assignment will:


  1. Drive changes in the organization that build/sustain a culture of “Performance with Integrity.”
  2. Foster a culture and environment that emphasizes foremost the importance of patient quality, safety and commitment to excellence.
  3. Drive the achievement of a strong culture of customer service-orientation and relationship management that will enable creating an ideal “SRAlab Access Experience” with seamless integration and coordination across the SRAlab System of Care.
  4. Foster a culture of innovation and the adoption of best practices.


Provide clear, accurate, complete, advanced communication of medically accepted referrals and resources needed upon admission to medicine, nursing, allied health, ancillary services to support safe, quality patient care.

  1. Ensure bed assignment is to appropriate physician and innovation center as directed by guidelines set by the Chief Medical Officer.
  2. Assure optimization of the electronic medical record and other access-related technology as appropriate to enhance patient safety/quality patient care,
  3. Foster an environment of “continuous readiness” and assure sustained compliance with regulatory requirements (i.e. TJC, Medicare, etc).



  1. Implement initiatives to support achievement of targets in admissions, census, payer mix, and referrer and internal stakeholder outcomes and satisfaction.
  2. Collaborate with Strategic Alliance leadership to enable referral capture and admissions to the SRAlab Strategic Alliance Inpatient units in Chicagoland.
  3. Deliver on annual budget targets while meeting quality and safety goals.
  4. Seek, recommend and initiate cost savings and/or revenue enhancing initiatives.

Bed Assignment Management

  1. Share the vision for Inpatient Access as delivered by the Executive Director, Inpatient Access and Referral Development and assure alignment of access objectives and goals among key constituents.
  2. Monitor inpatient discharge dates to determine bed availability and forward planning for future patient admissions.
  3. Assure clear process delineation and decision rules/guidelines (e.g., for patient placement) to support efficiency, simplicity and expediency of all access-related processes.
  4. Provide clinical consultation for both internal and external nursing teams in order to assist in decision making for proper bed assignment following rules/guidelines with infection control and accurate assignment of diagnosis.
  5. Assure clearly defined and executed ownership, roles and expertise for patient placement/bed management and admission functions.
  6. Collaborate with inpatient nursing leadership regarding bed assignment for admissions, transfers, and discharges within the hospital.
  7. Identify and respond to barriers identified as impediments to safe and efficient patient flow.
  8. Assure and enable technology & facilities: Robust electronic means of processing and communicating status of patient’s bed assignment, room turnaround, etc. to all key constituents, accessible and used by key players in the process.
  9. Assure clearly designated and utilized avenues of internal and external communication so all information exchange is automated, real-time and thorough.
  10. Establish, provide, optimize the utilization of and assure the maintenance of a valid, reliable and robust data repository and referral tracking system for referrals and admissions.


  1. Collaborate with other departments, administrators and medical staff to assist SRAlab in meeting its overall goals and objectives.
  2. Identify and utilize data to drive decision-making.
  3. Perform all other duties that may be assigned in the best interest of SRAlab.

Reporting Relationship

  1. Reports directly to the Director, Inpatient Access and Referral Development.

Job Requirements

  1. Education required of a RN at the baccalaureate level or education required of a PT, OT, SLP, or Social Worker in the state of Illinois with previous clinical experience. Registered nurse preferred due to knowledge and complexity of medical and nursing care required for inpatient rehabilitation.
  2. Three to five years of clinical experience required preferably in acute inpatient rehabilitation.
  3. Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
  4. Recommends changes to policies and establishes procedures that affect immediate area/function.
  5. Ability to interact with peer managers, patients, and/or patient family members, normally involving matters between functional areas or patient concerns. Often must lead a cooperative effort among members to reach solutions.
  6. Professional management or supervisory experience preferred, including both fiscal and quality of care responsibility.
  7. Demonstrated strong and effective interpersonal communication skills, both orally and written.
  8. Requires a forward-thinking, proactive and results-oriented leader.
  9. Interpersonal skills needed to effectively provide leadership with all levels of staff.
  10. Qualitative and quantitative analytical skills needed to assess existing programs/processes and develop new programs/initiatives.
  11. Computer skills required in word processing, spreadsheets and databases.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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