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Clinical Applications Analyst I - Information Systems, Full-time in Chicago, IL at Shirley Ryan Abilitylab

Date Posted: 4/16/2019

Job Snapshot

Job Description

SRALAB is committed to Information Systems staff implementing new strategic solutions, providing systems support and filling the integral role of supplying future services to the Institute’s patients and clients.

The Clinical Applications Analyst I is responsible for providing support for applications that are clinically focused. Under the direction of the Clinical Applications Manager or Senior Clinical Applications Analyst, performs regular system maintenance tasks as well as build and support tasks related to IS projects. Complies with corporate and departmental policies and demonstrates good communication skills.

The Clinical Applications Analyst I will consistently demonstrate support of the SRALAB statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Clinical Applications Analyst I will demonstrate SRALAB Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRALAB Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

The Clinical Applications Analyst I will:

  • User Support

The Clinical Applications Analyst I will satisfy user support responsibilities by:

  1. Supporting existing clinical applications including performing assigned daily, weekly, or monthly maintenance tasks.
  2. Resolving support issues according to Information Systems policies.
  3. Provide feedback regarding documentation to Clinical Applications Analysts.
  4. Working with departments, team members, and other resources to conduct maintenance, testing, communication, and conversion plans for system changes following the change control process.
  5. Developing and retaining relationships with SRALAB clinical and business staff.
  6. Providing/participating in on call rotation as required.
  • Project Support

Under the guidance of the Senior Clinical Applications Analyst or the Clinical Applications Manager the Clinical Applications Analyst will satisfy project support responsibilities by:

  1. Participating as team member on large-scale software implementation initiatives.
  2. Work with Senior Clinical Applications Analyst or Clinical Applications Manager to meet project timelines and ensure assignments are completed on time.
  3. Assisting with configuration of Cerner modules.
  4. Working with fellow IS staff and SRALAB users to complete Unit Test plans and participate in testing activities.
  5. Executing Integration Test plans and User Acceptance Test plans based on specifications.
  6. Documenting issues and problems for re-testing.
  7. Collaborating with the Senior Clinical Applications Analysts or Clinical Applications Manager to provide user training and conducting training sessions as necessary.
  8. Complying with Policies and Procedures regarding IT Change Management.
  9. Maintaining current knowledge of trends in information systems.

Reporting Relationships

  1. Reports directly to the Clinical Applications Manager

Job Requirements

  1. Undergraduate degree in information systems (e.g. Computer Science) or clinical care (e.g. RN, PT, OT, etc.) with no previous professional experience. Work experiences can replace traditional educational requirements.
  2. Learns to use professional concepts while working on projects of limited scope. Normally receives detailed instructions on all work.
  3. Able to take direction and complete defined tasks in support of Clinical Applications team.
  4. Able to apply institute policies and procedures to resolve routine issues.
  5. Able to follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  6. Able to build stable working relationships with multidisciplinary team.
  7. Experience working within Windows operating systems and Microsoft Office tools.
  8. Personal computer skills necessary to contribute to project plans, presentations, test plans, etc.
  9. Analytical skills necessary to resolve issues.
  10. Ability to pay close attention to details when performing testing and system maintenance tasks.
  11. Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs.
  12. Ability and willingness to learn new tools and Healthcare Information Systems (HIS) to be identified as part of SRALAB’s future core applications toolset. Example technologies include new Cerner modules.
  13. Self-motivated with the ability to learn new concepts and job requirements quickly.
  14. Willingness to work non-standard and/or extended hours as necessary.

Working Conditions

  1. Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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